A really helpful contact list
So you know who to go to for your enquiries.
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General support and password resets
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Escalations, password resets, general enquiries on new, existing and settled deals, across all products
Response time: 48 Business hours
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Scenarios
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Application enquiries
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advisersupport@pepermoney.co.nz
Escalations, application lodgements, updates and settlements
Response time: 24 Business hours
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Valuation enquiries
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Valuation orders, follow-ups, notifications, and support for PropertyHub
Response time: 24 Business hours
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White Label support
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whitelabelpartners@peppermoney.co.nz
Escalations, password resets, general enquiries on new, existing and settled deals.
Response time: 24 Business hours
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Accreditations
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adviseraccreditation@peppermoney.co.nz
Accreditation requests and enquiries
Response time: 24 Business hours
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White Label support
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Escalations, password resets, general enquiries on new, existing and settled deals.
Response time: 2 Business hours
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Accreditations
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PropertyHub support
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If you're looking for an alternative option why not submit a scenario?
Important Information
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